Privacy Policy
Welcome to The Elephant Crossing Hotel’s website. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We do not require users to create an account or log in to our website. However, we may collect the following types of information when you visit our site or contact us:
- Personal Information: When you contact us via WhatsApp or Booking.com, you may provide details such as your name, email, phone number, and booking preferences. This information is processed through these third-party platforms, and their respective privacy policies apply.
- Automatically Collected Information: We may use cookies and analytics tools to gather non-personal information, such as your IP address, browser type, and website usage patterns. This helps us improve the user experience and website performance.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To facilitate and improve communication regarding bookings and inquiries.
- To enhance our website’s functionality and user experience.
- To analyze website traffic and improve our services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- With Third-Party Services: Our website directs users to third-party platforms (such as Booking.com and WhatsApp) for reservations and communication. Please review their privacy policies for details on how they handle your data.
- Legal Compliance: We may disclose information if required by law or to protect the rights and safety of our guests and business.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure.
6. Third-Party Links
Our website contains links to third-party services, including Booking.com and WhatsApp. We are not responsible for their privacy practices and encourage you to review their policies.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. For inquiries, please contact us at info@theelephantcrossinghotel.com.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy, please reach out to us at:
The Elephant Crossing Hotel
Vang Vieng, Laos
Email: info@theelephantcrossinghotel.com
Phone: +856 23 511 232